Managed OS

What is Managed OS (Operating System)?

Managed OS is the monitoring and administration of Linux and Microsoft Windows operating systems and their components, which form the technology stack. The service includes design, implementation, business continuity maintenance, and development support for selected systems as agreed with the client. It is available 24/7 according to the service level agreements (SLAs) terms.

We offer Managed OS regardless of the location of the environment. This service can cover operating systems maintained on-premises by the customer, third-party data centers, or the Beyond.pl infrastructure.

With Managed OS, our main objective is to optimize your operating systems management processes and improve the quality and stability of your IT environments. Pricing for the service is prepared based on the number and type of facilities and the scope of care.

Managed OS – explore the benefits

Improved quality and stability of the IT environment

Taking care of operating systems 24/7 (administration, monitoring, maintenance) directly leads to improved security and quality of IT environments.

Comprehensive support for the entire technology stack:

In addition to administering the operating system, the service includes related services and processes such as backups, load balancing, web servers, databases, and containerization.

Relieving the burden on internal IT teams

Transferring responsibility for managing the system environment and full technology stack to specialists frees up the IT team's time, allowing them to focus on developing and maintaining business applications.

Predictability and transparency of expenses

The service billing model depends on the selected variant and the number of servers. A simple fee structure provides business transparency compared to the complex costs of self-administration.

Standardization of system management processes

Transferring the handling of processes to a provider with experience in managing operating systems allows for efficient professionalization of this area within the organization.

Scalability of the service

If the demand for operating systems support grows, the scope of the service can be quickly increased or modified.

Managed OS service scope:

Monitoring of operating systems and technology stack components on a 24×7 basis;
Troubleshooting the system infrastructure;
Support for changes in the configuration of the operating system and the entire technology stack;
Cyclical system updates according to the agreed schedule;
Updates on critical security patches;
Cyclical reviews of configuration and logs;
Hardening of basic safety principles and tuning performance parameters of technology stack components;
Consultation on design, expansion, and changes in stack components.

Why choose Managed OS at Beyond.pl?

Support for container environments

We also manage container environments as a standard so that the client can focus on activities in the application layer. Our specialists will take care of the system layer, including machines for databases or backup.

Professional team of specialists

Numerous partner statuses and certificates confirm the competence of Beyond.pl specialists providing Managed Services.

Experience in Managed Services area

For more than 15 years, Beyond.pl has been guaranteeing customers' business continuity by monitoring and supporting them in the administration of IT environments at all necessary layers (hardware, virtualization, systems, networks, etc.).

Access to a wide range of services 

We offer the possibility of extending service to other areas, such as hardware infrastructure and network infrastructure, as well as professional services—backup (including BaaS), Disaster Recovery as a Service (DRaaS), and infrastructure (IaaS).

Cooperation with a sustainable IT service provider

Beyond.pl is an IT service provider that takes active steps towards a sustainable business model. Beyond.pl's data centers are the first facilities in Poland and in the region powered by 100% renewable energy. They are characterized by high energy efficiency, i.e., consume less energy than the competing data centers (PUE of 1,2 for Data Center 2). Beyond.pl actively contributes to all 17 UN Sustainable Development Goals.

Top-quality technologies and tools

Beyond.pl has long-standing partnerships with industry leaders such as Intel, HPE, Dell Technologies, Microsoft, VMware, Veeam, Megaport, Cisco, Fortigate, and Juniper. We provide services based on proven and best-in-class providers and vendors.